ClearMeet support

How can we help?

For direct help, email Carmen.graure@yahoo.com. Include your macOS version, ClearMeet version and a short description of what happened. Never send OAuth tokens or passwords.

Quick checks

Zoom is not connected

Open Settings → Zoom account → Connect Zoom, finish authorization in your browser, then return to ClearMeet.

No meetings appear

Use Refresh on the Meetings page. ClearMeet displays upcoming scheduled meetings for the connected Zoom account.

Recording will not start

Open System Settings → Privacy & Security and allow ClearMeet under Microphone and Screen & System Audio Recording. Quit and reopen the app after changing access.

Response and privacy

Support requests are handled by Graure Elena Carmen. We use the information in your message only to answer and troubleshoot your request. See the Privacy Policy for details.